FAQ

Get quick answers to frequently asked questions about what we offer.

Your Questions, Answered – From TFT Display Specs to Custom Solutions

To help you choose the right display module for your project, we’ve summarized key questions about compatibility, customization, MOQ, lead time, and technical support.

1. What are the size ranges for TFT displays?

Our company mainly produces displays ranging from 0.96 to 15.6 inches.

2. What brightness level can be achieved?

TFT can achieve 2000 cd/m2.

3. What are the different resolutions?

We support a wide range of resolutions for displays.
Most standard resolutions on the market can be matched, and custom resolutions are also available based on your project needs.

4. How do I select the touch function (CTP / InCell)?

CTP (Capacitive Touch Panel) is cost-effective and durable, suitable for industrial or standard applications.
InCell Touch is integrated into the display, offering a thinner screen and better optical performance, ideal for high-end devices.

5. Which interfaces are supported (RGB / MIPI / LVDS / SPI / MCU)?

There are displays that support these interfaces, but the specific size and resolution will vary.

6. How can I find the right product?

Simply share your technical requirements or application details with us, and our team will recommend the most suitable display solution.

1. Can the screen size and resolution be customized?

Yes.

2. Can brightness, FPC shape, and pin definitions be customized?

Yes.

3. Can a touchscreen and cover be added to the screen?

Yes.

4. Does it support full lamination (OCA/OCR)?

Yes.

5. Can the UI be customized?

Yes. UI customization is generally required for display modules with a driver board.

6. Can the connection cable length be customized?

Yes.

7. How do you handle product customization?

Our customization process follows these steps:

①Gather customer requirements

②Assess project feasibility

③Develop initial design

④Confirm quotation

⑤Produce technical drawings

⑥Build and test prototypes

⑦Customer approves samples

⑧Place trial production order

⑨Trial run review

⑩Finalize product design

⑪Begin mass production

1. Which main control solutions are your screens compatible with?

All are compatible.

2. Do you provide drivers?

Yes, we can provide the display's initialization code. The specific driver depends on the customer's system.

3. Do you have accompanying development materials (Datasheet, Driver, Initialization Code)?

Yes.

4. Does the screen support outdoor use?

Yes.

5. Can it be made with a wide temperature range of -20~70℃ or -30~85℃?

Yes. Please contact us for custom service details.

6. Does the touchscreen support glove operation?

Yes.

1. What quality certifications do you have? (ISO9001 / RoHS / REACH / CE)

Yes. Finished products have third-party RoHS/REACH test reports.

2. What is the typical lifespan of a TFT display?

The typical lifespan is 30,000 hours, but 50,000 hours is also possible.

3. Do you conduct aging tests?

Yes. Welcome to contact us and we will answer all your questions.

1. Can you provide a complete display solution?

Yes.

2. Can the product be quickly prototyped?

Yes.

3. Is there a charge for initial engineering support?

It depends on the specific project.

4. Can you assist with firmware development?

Yes. It depends on the specific firmware functionality.

5. Are there engineers available for online debugging?

Yes.

1. What is the MOQ for standard products?

MOQ: 1K

2. What is the MOQ requirement for custom?

MOQ: 3K

3. Are samples charged?

Based on the project situation.

4. How long does it take to ship samples?

Standard samples ship in 5–7 days; custom samples depend on the design.

5. Do you accept sample or small-quantity orders?

Yes. You can place sample orders for evaluation and small-batch (pilot) orders above our MOQ for initial production runs.

6. What are your payment terms?

We typically accept T/T and cash payments. Other terms can be negotiated to suit your needs.

1. What is your lead time?

Sample orders (from stock): 3–5 business days
Sample lead time: 2-3 weeks
Mass production: 4–5 weeks (depending on order quantity and product complexity)

2. Monthly production capacity?

4 million pieces.

3. Is expedited production possible?

Of course, please indicate your request.

4. Will you notify me in advance if there is a material shortage?

Of course, we will inform customers of various influencing factors to ensure that both parties achieve the same goal.

1. How to pack the goods?

Blister tray + Cardboard box.

2. Can you customize packaging?

Yes, it depends on the specific situation.

3. What are the shipping methods? (Sea freight, air freight, DHL)

Support all. The specific method depends on customer needs.

4. Do you offer delivery to Amazon FBA?

Yes, of course provided.

1. How long is the warranty?

We provide a 12month warranty from the date of delivery.

2. What happens if there is damage during shipping?

Full compensation.

3. How do I claim for quality issues?

Replacement or refund will be provided depending on the actual situation.

4. What is the process for returning or exchanging defective products?

Our technical engineers will conduct a detailed inspection and, upon verification, arrange either repair or replacement.

1. Are you a manufacturer or a trading company?

Easy Quick is a manufacturer of LCD modules with over 20 years of experience, headquartered in Shenzhen, China. Our 16,000 m² factory employs around 1,000 people—including an inhouse R&D team—and boasts an annual production capacity of 48 million units. We offer both OEM and ODM services.

2. Where is the factory located?

Our factory is located in Shenzhen, China. This allows us to access a complete supply chain, ensuring stable quality, fast lead times, and competitive pricing.

3. Do you support OEM/ODM?

Yes. We provide full OEM/ODM services, including custom display sizes, brightness, interfaces, touch panels, and housing design to meet your specific project requirements.

4. Can you sign a non-disclosure agreement (NDA)?

Yes, we can sign an NDA before discussing your project to ensure all technical files, drawings, and business information remain fully confidential.

5. Can you assist with product selection?

Yes, our engineering team can recommend the most suitable TFT display solution based on your application, performance needs, budget, and interface requirements.

Still have questions?——Contact us now!

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